![]() This opened up the website in the default browser. ![]() The scammer's next step was to ask us to type "into the search window in the Start menu. ![]() It's not clear why the scammer had us go through these steps, except maybe so that he could later claim that the stopped services were evidence of system malfunction. Of course, we did, as most Windows systems will have some stopped services. The tech scammer then had us open the Services tab in the System Configuration interface and tell us if we saw any services in a "Stopped" state. This brought up the Windows System Configuration interface. He instructed us to go to the Start menu and type in "msconfig," then hit Enter. The aforementioned Indian chap was polite and helpful, and told us that we needed to upgrade our version of Windows.
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